March Employee Spotlight – Kiara Marsico

Kiara Marsico, the Friendly Ford Employee Spotlight for March 20181. Please tell us a little bit of background information – some of your previous jobs, how you got into your current Cashier position at Friendly Ford?

I played soccer with a previous employee who referred me here.

2. Have you always lived in the Roselle area?

Yes! I grew up in Bloomingdale, which is the next town over!

3. What are your current job responsibilities as Cashier? What is a typical day like for you?

I assist customers with any questions they have. I also collect money from all different departments. If you call in at night you will probably talk to me!

4. What are your goals and what do you hope to accomplish at Friendly Ford as you move forward?

I hope to earn a bachelors degree in Human Resources with a minor in marketing and apply that to my career at Friendly Ford.

5. What do you like most about your job and what makes you passionate about your line of work?

I like helping people with any problems that they have.Kiara Marsico, the Friendly Ford Employee Spotlight for March 2018

6. What would you consider to be your dream car?

Jeep Wrangler!

7. What are some of your hobbies outside of work?

Baking, photography and doing puzzles

8. What are some fun or interesting facts about yourself?

I have never traveled outside of the U.S. I am 100% Italian with green eyes and blonde hair which is rare! I played soccer for 10 years. All of my grandparents are from the same region of Italy.

9. If someone made a movie about your life, who would you want to play you and why?

Jennifer Aniston! Because she is family oriented and has a good sense of humor!

February Employee Spotlight: Eric Veverka

Meet Eric Veverka!

Meet Eric Veverka, Service Advisor and February spotlight employee at Friendly Ford

1. Please tell me a little bit of background information – some of your previous jobs, how you got into your Service Advisor position at Friendly Ford?

I was a technician at a different Ford dealership for a few years before becoming an advisor. I heard about Friendly Ford & the Yockey family through a family friend and decided to apply!

 

2. Have you always lived in the Roselle area?

I actually don’t live in Roselle. I grew up in Buffalo Grove & currently live in Montgomery.

3. What are your current job responsibilities as Service Advisor? What is a typical day like for you?

My day to day responsibilities include greeting customers, writing vehicles up for service & updating them throughout the day. Also getting vehicles ready to be re-delivered.

4. What are your goals and what do you hope to accomplish at Friendly Ford as you move forward?

My main goal is to excel in my position 7 one day to become a Service Director.

5. What do you like most about your job and what makes you passionate about your line of work?

I enjoy the relationships I get to build with my customers. I have been around the auto industry all my life, through family & holds my passion

Eric Veverka, Service Advisor at Friendly Ford in Roselle, IL

6. What would you consider to be your dream car?

I have many dream cars, but I would have to say out of all, I’d like to own a 2002 Nissan GTR R34 V-Spec II NCIR in Millenium Jade

7. What are some of your hobbies outside of work?

I coach kids club wrestling outside of work

8. What are some fun or interesting facts about yourself?

I have never been out of the country. I was born left handed, but naturally switched to right handed.

9. If someone made a movie about your life, who would you want to play you and why?

Will Ferrell! We can be mature and serious when the time calls, but both have a goofy personality.

Stay Safe All Year with these Winter Driving Tips

Stay safe this season with these helpful winter driving tips

Winter is in full swing, and that means increasingly unpredictable driving conditions. For some, this can be a stressful time to be behind the wheel. With a little bit of planning and maintenance, though, you don’t need to put your life on hold because of the cold. Follow these winter driving tips from Friendly Ford and stay safely on your way all year long.

Keep your tank full

It’s important to fill up regularly during the winter for a few reasons. Not only does doing so reduce the likelihood of a breakdown in ugly weather, but it also keeps your gas pump from freezing. Try to keep your tank at least half full at all times when the temperature drops below freezing.

Monitor your tires

Cold air causes the air in your tires to contract, so it’s important to make sure your tires are properly inflated during the coldest months of the year. To ensure optimal performance, consider getting a dedicated set of special winter tires.

Avoid cruise control

In dry, warm weather, features such as cruise control are convenient and safe, but when the roads get slippery, it’s best to drive the old fashioned way to make sure you’re always in control should you need to abruptly stop or accelerate to avoid a collision.

Finally, remember that sometimes the safest thing to do is wait for winter weather to clear up before hitting the road. If you can’t see because of snowfall or if the roads are extremely slick with ice, it’s better to wait than risk it. Visit us at Friendly Ford to learn more about staying safe throughout the winter a test drive a new Ford today!

How to Clean Your Vehicle Without Washing It

Tips on how to clean your vehicle without washing it.

When it’s cold outside, or you just don’t have the time to run through a car wash, your car can quickly develop the need for a makeover. If you’re looking for a quick way to keep your car clean before your next appointment or obligation, ditch the time-consuming or inconvenient car wash for these quick tips.

Use a Spray Detailer

If your vehicle’s horizontal surfaces – like the hood of the car, for example – have marks on it from bird droppings or dried precipitation, you can easily use a spray detailer and a microfiber towel to clean these spots in sections.

Throw Away Your Trash

It’s easy to get lazy and leave papers, junk mail, food trash, and even clothes in your car. Take a bit of time one day to collect all the garbage and throw it out. If there’s anything you want to keep, bring it inside so it doesn’t get tossed with the trash.

Keep the Glass Clean

You’d be surprised what a different a clear, clean windshield makes. Thankfully, this is fairly easy, as long as you have access to a squegee. Once you clean your windows once, it’s a good idea to keep glass cleaner and a roll of paper towels in your vehicle for touch-ups.

You may not have time to clean your vehicle fully, but if you just need to touch up your ride before you go, then these tips can help you make your car look good until your next wash. For more auto maintenance tips, talk to us at Friendly Ford.

January Employee Spotlight – Greg Schellerer

Meet Greg Schellerer!

Greg Schellerer has our Employee Spotlight for January

1. Please tell me a little bit of background information – some of your previous jobs, how you got into your current Sales position at Friendly Ford?

I started in Car Sales in 1987 at a Pontiac Dealer. Also worked at the current dealer before it was Friendly Ford! It was Roselle Ford in 1988.

2. Have you always lived in the Roselle area?

I have lived in Carol Stream since 1989 and own a duplex

3. What are your current job responsibilities as Product Specialist? What is a typical day like for you?

I talk to prospects about buying a new vehicle, and I stay up to date on new & used inventory and also current incentives.

4. What are your goals and what do you hope to accomplish at Friendly Ford as you move forward?

I hope to increase my customer base and one day retire!

5. What do you like most about your job and what makes you passionate about your line of work?

I enjoy working with customers on what we can add to the vehicle to make it their own!

6. What would you consider to be your dream car?

A fully loaded Lincoln Continental

7. What are some of your hobbies outside of work?

Playing Chess and tennis

Greg Schellerer and his wife

8. What are some fun or interesting facts about yourself?

I play pinochle with friends 2x a week and I love to travel with my wife!

9. If someone made a movie about your life, who would you want to play you and why?

Bruce Willis, he’s an action hero!

Meet Laura Gersch – October Employee Spotlight

Friendly Ford is happy to recognize our very own, Laura Gersch, for October’s employee spotlight! Laura is the Comptroller/Office Manager at our dealership and has been in the car industry for many years. Her hard work does not go unnoticed as she is an integral part of our Friendly Ford staff. We sat down with Laura to learn a little bit more about her background, interests, and goals for the dealership.

Please tell me a little bit of background information – some of your previous jobs, how you got into your current position at Friendly Ford (Comptroller/Office Manager).

I started working in the automobile business during high school.  My dad was the service manager at a Lincoln Mercury dealership and he got me my first job.  I worked there through H.S. and college.  After graduation they offered me a full time job and I was there for 28 years.  After they were sold I worked at a couple other dealerships until a former coworker told me about the position here at Friendly Ford.  The rest is history!

Have you always lived in the Roselle area?

No, I have always lived in La Grange Park.

What are your current job responsibilities as Comptroller/Office Manager. What is a typical day like for you?

My main duty is to manage the finances on a daily basis and to ensure the accuracy of the accounting throughout all departments.

What are your goals and what do you hope to accomplish at Friendly Ford as you move forward?

I want to work with my coworkers to ensure Friendly Ford is a successful and viable business for many years to come.

What do you like most about your job and what makes you passionate about your line of work?

I enjoy the people I work with.  They make it fun to come to work.   It truly is like a family.

What would you consider to be your dream car?

I don’t think I have one.

What are some of your hobbies outside of work?

Gardening and quilting

What are some fun or interesting facts about yourself?

I played the clarinet through grade school, high school and college.

If someone made a movie about your life, who would you want to play you and why ?

Carol Burnette because people tell me we look similar.  ( I guess you have to be of a certain age to know who she is)

Now that you’ve gotten to know a little more about Laura, stop by Friendly Ford today to say hello! She makes sure our dealership is running properly but always makes time for others around.

 

Meet Paul Licitra, CARSTAR Friendly of Roselle

Friendly Ford is thrilled to have Paul Licitra as a Body Shop Estimator for our CARSTAR Friendly of Roselle at the dealership. Paul has been with the company for some time and has really grown to be a passionate part of Friendly Ford’s family. We sat down with Paul to learn a little bit about his background, interests, and goals for the dealership.

 

Paul Licitra

Body Shop Estimator – Paul Lucitra

 

Please tell me a little bit of background information – some of your previous jobs, how you got into your current position at Friendly Ford which is Body Shop Estimator?

I was an electrician before I got into this industry. Always having a passion for cars, I am beyond lucky to have been granted an opportunity to get into this industry and I love it!

Have you always lived in the Roselle area?

I am actually not from this area. I grew up in River Grove Illinois and moved out to St. Charles, where I currently still am.

What are your current job responsibilities as Estimator? What is a typical day like for you?

I oversee the whole process of a customer’s vehicle. Starting when you call/come in after an accident. I go over your vehicle and put together an estimate of what it will cost to repair. I deal with insurance companies on a daily basis.  I make sure that when your vehicle is done that you not only leave happy, but that you leave with safe/quality repair.

What are your goals and what do you hope to accomplish at Friendly Ford as you move forward?

I hope to build the Body Shop big enough and strong enough to be able to expand to a second location.

What do you like most about your job and what makes you passionate about your line of work?

I love the challenge of estimating a variety of vehicles, because each and every vehicle is so different. We work on all makes and models and it is exciting because I never know what’s going to come in! What makes me so passionate is the end result and our customers leaving satisfied.

What would you consider to be your dream car?

Oh with out a doubt… Ford Raptor!

What are some of your hobbies outside of work?

Paul Licitra Snowboarding

Paul snowboarding

I love being outside.. R/C Cars & Boats, Biking, Boating, Snowboarding, taking my wife and 3 daughters on a walk to the park! I just love anything outdoors!

What are some fun or interesting facts about yourself?

I can always put a smile on someone’s face!

If someone made a movie about your life, who would you want to play you and why?

Robert DeNiro! His on screen charisma of being serious and funny at the same time. Plus I respect him as an actor

Now that you’ve gotten to know a little of Paul Lucitra, come by Friendly Ford today and give him a friendly hello! He’s always looking to brighten everyone’s day.

Meet Matt Yockey, Our Friendly Ford General Manager

Friendly Ford is thrilled that Matt Yockey has been promoted to the role of General Manager here at the dealership. Matt has been with the company for quite a while and all his hard work has definitely paid off. We sat down with Matt to learn a little bit about his background, interests, and goals for the dealership.

Are you from the Roselle, IL area?

I live in St. Charles, IL, which is about 25 minutes away. I was born and raised there.

How did you come to work at Friendly Ford?

Friendly Ford

Friendly Ford GM – Matt Yockey

In High School I got into a program where I could work for half of the day, and so, I went to Friendly Ford and I asked for a job. They started me off washing cars and sweeping floors. Soon after that I worked my way up to becoming a Lube Tech/ Mechanic. I liked it so much I decided to attend UTI (Universal Technical Institute) and graduate Ford FACT, which is basically becoming an authorized Ford Motor Company Technician. From there I became a Master Diesel Mechanic, Service Manager, and then finally became the GM of this great dealership and team.

What are your future goals for Friendly Ford?

I would really like to see Friendly Ford grow into a larger business. Right now, we are a “small fish in a big sea”, and I want to become the standard for building great relationships with customers and customer service itself in Roselle. We really care about our customers, and I want to show each one that we appreciate them stopping by to see us.

What are you most passionate about when it comes to your job?

I love the variety this job offers. Each day is different from the customers I help and employees I work with to the cars that come to our lot and service team. I cannot guess what my day will be like. There is never a dull moment, and I am excited for what the day will bring.

If you could have your dream car, what would it be?

That is a tough question! I have more than one. Can I just have them all? Half of me wants to go towards the supercar, the Ford GT. Everyone likes that. I also have a little part of me that wants an old Ford Mustang retrofitted to the new body style and engine, but the hillbilly part of me wants a monster, jacked diesel engine truck. In the end, I guess I don’t just have one. I have like six.

Outside of work, what do you do for fun?

Matt Yockey - Friendly Ford

Matt with his wife and daughter.

I love to boat and go boating, and wake surfing is a lot of fun. Other than that, snowmobiles and ATVs take up most of my time. I have a little girl now, so I end up hanging out with her and my wife a lot as well, which is amazing.

If they made a movie about your life, what famous actor would you like to play you?

The Rock! I love The Rock. He makes everything better and he’s a Ford guy!

Now that you’ve learned a little bit about Matt Yockey, stop by Friendly Ford today and say hello! Whether you’re looking to buy a vehicle or get it serviced, Matt will make sure you’re in good hands.

2017 Ford F-250 Super Duty Named Best in Class

2017 Ford F-250

The three-quarter-ton pickup segment sees some of the fiercest competition in the industry, but the 2017 Ford F-250 Super Duty has prevailed once again. The Super Duty model already boasts numerous best-in-class awards and accolades, but both PickupTrucks.com and Cars.com added to the shelf by naming the F-250 Super Duty King Ranch the “Best Premium Three-quarter Ton Pickup Truck of 2017.”

The Ford F-250 Super Duty pulled off the prestigious victory by effectively defeating competitors like GMC, Chevrolet, and Ram. The trucks were put through a number of tests to determine their towing capacity, acceleration, comfort, and overall performance.

“Like a great all-around athlete, the new Ford F-250 King Ranch has the powertrain of a bulldozer and the interior features and technology of a luxury hotel room,” said Mark Williams, pickup truck expert at Cars.com.

Ford’s dedication to creating quality, power-driven trucks with a capacity for work continue to make the F-Series the best-selling line in the industry. With a best-in-class 925 lb-ft of torque and maximum towing capacity of 21,000 pounds when properly equipped, the 2017 Ford F-250 Super Duty is a truck designed to make the toughest jobs easy.

We here at Friendly Ford are pumped to see the 2017 F-250 Super Duty take home another prestigious award!

Updated 2018 Ford Explorer Revealed

2017 Ford Explorer shown. 2018 Ford Explorer will recieve minor updates to design and technology.

2017 Ford Explorer shown. 2018 Ford Explorer will receive minor updates to design and technology.

The refreshed 2018 Ford Explorer was revealed last month, with updates to the grille and fog lamps as well as five new wheel choices and four new color options: Burgundy Velvet Tinted Clearcoat, Cinnamon Glaze, Platinum Dune Tricoat, and Blue Metallic.

The new Explorer was just refreshed mid-cycle for the 2016 model year, so the updates to the 2018 model are fairly minor, but it does have several technology updates that will have drivers gunning for the new model. The Explorer will have a 4G LTE hotspot with Wi-Fi connectivity that can support up to 10 devices with a range of 50 feet around the vehicle, and drivers can use it to lock and unlock the vehicle remotely as well as start it with the FordPass phone app.

The biggest addition to the Explorer is the Safe and Smart Package, which includes tons of active safety features like adaptive cruise control, forward collision warning, autonomous emergency braking, and more. It will keep the same engine options, which include a 3.5-liter V6, a turbocharged inline-four, and a turbocharged V6.

You can look for the 2018 Ford Explorer in dealerships this fall. Get more information about the upcoming Explorer today at Friendly Ford!