- Please tell me a little bit of background information – some of your previous jobs, how you got into your Body Shop Director position at Friendly Ford?
I have been with Friendly Ford for my entire working career. I started almost immediately out of college and graduated from Illinois State University with a Bachelor’s Degree in Education. I was looking for a teaching job and could not find one in the middle of a school year. I had worked part-time as a service porter at another dealership. I was lucky enough to have been turned onto this opportunity at Friendly Ford, and received a job as a Service Advisor. To be honest, it was my intention to continue to look for teaching jobs and go into the field I had gone to school for. At first, I was a little intimidated at the fast-paced automobile service industry. But as the weeks, months, and years went by I felt a special connection to my working family: owners, employees and customers. The job really wasn’t a job anymore. I developed such strong relationships with customers that they would put the keys in my hand and state, “Just do whatever the vehicle needs, I trust you.” It was these relationships that made my job so enjoyable. I continued on like this for about eight years until one day my boss, Randy Yockey, called me into his office and told me he wanted to make me a Body Shop Manager. To be honest I was a little apprehensive. I knew nothing about that side of the business but, “sure boss I will give it my best try.” Now nine years later we have grown the business into something really special and have partnered with a nationally recognized body shop franchise with CARSTAR. I could not have done all of this without the daily support of everyone I work with. I also could not have succeeded without the support of my loving wife Kelly and two kids Jacob and Chloe.
- Have you always lived in the Roselle area?
I have always lived in the western suburbs and I currently live in Glen Ellyn
- What are your current job responsibilities as Body Shop Director? What is a typical day like for you?
I oversee all aspects of our body shop franchise. A typical day is managing the flow of the body shop and stay in constant communications with customers, employees, insurance partners, and vendors.
- What are your goals and what do you hope to accomplish at Friendly Ford as you move forward?
My goal is continue to grow the business and continue the outstanding relationships with everyone I have met through the years. Not a lot of people truly love their jobs, but this isn’t just a job, it’s being a part of the “Friendly Family”. Moving forward I want to strengthen the body shop we already have and possibly expand our footprint to other areas.
- What do you like most about your job and what makes you passionate about your line of work?
The one thing I love the most about my job is simply working with people, taking an unfortunate situation and making it into a positive experience.
- What would you consider to be your dream car?
My dream car is a Ford GT.
- What are some of your hobbies outside of work?
I love to watch my kids play sports, such as baseball and cheerleading.
- What are some fun or interesting facts about yourself?
I am a lifelong Chicago Cubs fan who cried like a baby when the Cubs finally won the World Series.
- If someone made a movie about your life, who would you want to play you and why?
The actor I would love to portray me is Joe Pesci, because he is short like me but makes up for his shortcomings with a fiery personality.